Shipping Info and Rates

U.K., Guernsey, Jersey, Isle Of Man 

We've been trialling different courier companies over the last 6 months while the state of UK postage systems has been in such severe disarray.
We have found DPD to be the fastest and most reliable at the moment.

Regular Orders Tracked with DPD £4.95
Regular Orders over £50
Tracked with DPD
Free
Refills 
1st Class Royal Mail
£1.90

Please Note:

Refills come from a different location and are not included in the free postage offer. If you have refill items in your order, you will receive a split shipment, and will be charged £1.90 for the refill postage.
If the total order is over £50 you'll receive the regular part of your order free (saving £4.95) and will only be charged £1.90 for the refill.

Germany

We're now working with a shipping warehouse in Germany to fulfil all of our European orders locally! That means faster and cheaper shipping for our European customers without headaches and extra cost from customs. 
Shipping will take 2-4 business days. Refills cannot be sent to Europe yet.

Up to €59.99 Local Tracked Germany 2-4 business days €4.90
€60 and over
Local Tracked Germany 2-4 business days
Free

 

Rest of Europe

We're now working with a shipping warehouse in Germany to fulfil all of our European orders locally! That means faster and cheaper shipping for our European customers without headaches and extra cost from customs. Shipping will take 3-5 business days. Refills cannot be sent to Europe yet. Rates will be converted to your local currency at checkout.

Orders up to 500g
Sent Tracked from Germany 3-5 business days
£5.60
Orders from 500g - 1kg
Sent Tracked from Germany 3-5 business days
£8.45

 

United States

The tax has been taken off your item prices at checkout, and you may need to pay this on import instead depending on order value. There may also be a handling fee from the courier. NB is not responsible for any handling or import fees.

 

Tracked 3-7 business days

Prices will convert to USD at checkout

Up to 250g £6.60
Up to 500g £9.80
Up to 1kg £14.80
Up to 1.5kg £19.40
Up to 2kg £23.95

 

Australia and New Zealand

The tax has been taken off your item prices at checkout, and you may need to pay this on import instead depending on order value. There may also be a handling fee from the courier. NB is not responsible for any handling or import fees.

Tracked 5-12 business days

Prices will convert to local currency at checkout

Up to 500g £11.85
Up to 1kg £17.15
Up to 1.5kg £22.40

 

 

Packaging

We use recycled paper FSC boxes and packing slips, kraft paper and paper tape to keep your items safe in transit.

You can put the whole box in the recycling. 

Gifting?

Every order gets sent out with a packing list, but this doesn't have prices on it so it's gift-safe. Due to restrictions by our fulfilment warehouse, we can't add a gift note or wrapping at the moment, sorry.

Please check our Returns Policy here.